No. Many people are under a misguided impression that multiple estimates are required. This is an outdated practice that is no longer necessary. Because of our quality and reliable service levels, ...

No. The choice is yours. So selecting a collision repair facility that will offer the highest quality repair and best possible service is the smart choice. Safety, quality and durability are ...

The dealership has no unique edge in terms of technology, skills, or parts availability when it comes to repairing your collision-damaged vehicle. In fact, most dealerships sublet their work to quality ...

It is not uncommon for your DC Collision Center estimate to vary from an insurer’s estimate. The design of newer model vehicles often makes it difficult to see all the damage ...

There are two ways to handle the situation. Your individual circumstances should determine which option is best for you: You can allow DC Collision Center to work directly with ...

There are many factors that determine the length of each repair and you deserve to be kept well informed of your cars progress. Rest assured that “timeliness of repair” is one ...

The honest answer is no. The practice of saving deductibles is considered insurance fraud, so please be very cautious of any collision repair shop that says you don’t have to pay ...

Yes! It’s exactly what we’re trained to do. We guarantee it! DC Collision Center technicians will restore the safety, function, and appearance of your car to pre-accident condition. We’ve invested ...

Good color match, and a factory like appearance of your vehicles finish are critical. In fact a poor finish can diminish the value of your vehicle at trade-in time. That’s why ...

Yes! it’s your choice and it’s important, because you’re the one responsible for the condition of the vehicle at turn-in. If you don’t carefully select an auto body repair facility that ...

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin ...

Yes !! We are open until 1 pm so please stop by for an estimate or other services.

Absolutely. We generally order your vehicle's parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found ...

No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Nowadays, most cars are built using unibody (frame and ...

Today's modern factory finishes incorporate multiple layers of highly specialized paints. DC Collision Center has made a major investment in the finest paint system available and constantly upgrades its technology and ...

Yes. Just let your service advisor know what other work you would like done so that he or she can make the necessary arrangements.

Your advisor can give you an estimate of the time it will take to complete the repairs to your vehicle. Be sure to check with your advisor for the specifics on ...

Yes, we would be happy to provide this service to you. We want each customer's visit to be a positive experience and will work diligently towards that goal. We also provide ...

If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy ...

You will be notified when your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns. ...

Yes. DC Collision Center guarantees all repairs with a lifetime warranty.

The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most ...

If your deductible is not waived by the the Insurance Company, it will be your responsibility to pay DC Collision Center when you pick up your vehicle. If you aren't sure ...

The easiest and more convenient way to pay for your portion of the repairs to your vehicle is with a major credit card. We accept Visa, MasterCard, and Discover. Of course, ...